99qb's commitment to responsible gaming
Enjoy entertainment within your limits — 99qb is committed to giving you a safe, controlled and enjoyable gaming experience.
What is responsible gaming and why does it matter
Online gaming is an enjoyable form of entertainment — but it is truly fun only when you play within your limits. 99qb believes that every player's mental wellbeing and financial safety come first. Responsible gaming means treating gaming as a source of entertainment, not as a source of income or a solution to problems.
Our platform provides various responsible gaming tools — such as deposit limit setting, self-exclusion, time controls and 24/7 support. By using these features you can make sure gaming always remains an enjoyable experience.
Remember: Gaming is entertainment, not an obligation. If you feel that playing is affecting your life, contact us on live chat today.
For those aged 21 and above only
The minimum age to open an account at 99qb is 21.
Our safety tools
99qb provides the following tools to keep your gaming experience safe and in control.
Set deposit limits
You can set your own daily, weekly or monthly maximum deposit limit. Once set, the limit takes effect immediately. You can lower the limit at any time; raising it requires waiting through a set period.
Self-exclusion
If you feel you need a break, you can use self-exclusion to suspend your account for a set period. You can choose anywhere from 30 days up to a permanent suspension.
Session time limit
Set a maximum duration for each gaming session. When the time is up, the system will automatically alert you and log you out if needed. This is effective in preventing excessive gaming.
Activity history review
You can view your full betting history and deposit and withdrawal records at any time. Regularly reviewing your own activity is an important part of responsible gaming.
Cooling-off period
Use the cooling-off feature for a temporary break. You can suspend your account for anywhere from 24 hours to 30 days, so that decisions are not made in an emotional moment.
24/7 support
Our Bangla-speaking live chat team is always ready for any questions or help related to responsible gaming. No matter how small your concern, we are here for you.
Signs of problematic gaming
If any of the signs below apply to you, seek help — contact us today without delay.
Remember: Acknowledging a problem is a sign of strength, not weakness.
- Spending more than your budget and placing more bets to chase losses
- Hiding your gaming from family or friends
- Neglecting daily tasks or responsibilities to focus on gaming
- Being unable to stop gaming or feeling uncomfortable when you try
- Taking on debt or spending savings because of gaming
- Turning to gaming to escape stress or loneliness
- Feeling irritable or restless when not gaming
Safe gaming tips
Following these simple responsible gaming habits will keep gaming a fun experience every time.
- Set your own budget before playing and stick to it
- Treat gaming as entertainment — not as a way to earn money
- Take regular breaks and set a session timer
- Avoid playing when you are stressed or feeling low
- Spend time with loved ones — don't let gaming affect your relationships
- Do not bet immediately after a loss to try to recover it
- Avoid playing under the influence of alcohol or when drowsy
How to use the safety tools
Using the responsible gaming tools at 99qb is very straightforward. Follow the steps below.
Log in to your account
Log in to your account at 99qb and go to Profile Settings.
Find the "Responsible Gaming" section
Inside Settings, click on the "Responsible Gaming" option.
Choose a limit or exclusion
Select whichever option you need — deposit limit, session time, cooling-off or self-exclusion.
Confirm and save
Confirm your choice — changes that lower a limit take effect immediately; go to live chat if you need help.
Protection of minors
99qb strictly ensures that only individuals aged 21 or above can use the platform. An age verification process is followed at account registration, and ID verification may be requested in cases of doubt.
If you have children or teenagers in your household, use parental control software on your devices. Never share your login details and always log out of your account.
21+ age requirement: As part of responsible gaming in Bangladesh, 99qb upholds the minimum age requirement of 21. If you suspect that an underage person is using an account, please notify us immediately.
Advice for families
To keep your child or a family member away from online gaming, set a password on your device, keep parental controls turned on, and be mindful of internet usage.
Need help? We're here for you
If gaming becomes a problem, you do not have to face it alone. The 99qb responsible gaming team is always ready to help you.
Contact the 99qb support team
Our Bangla-speaking support team is available 24/7. Feel free to reach out for help setting gaming limits, self-exclusion or anything else you need.
Frequently Asked Questions
Enjoy the entertainment, responsibly
Enjoy cricket betting, slot games and live casino at 99qb — always within your own limits.